Privacy Policy
Effective from the date of 15th July, 2026
Welcome to The Learning Haven. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website, enroll in our programs or use our services.
By accessing or using our website and services, you agree to the terms of this privacy policy.
Information We Collect
We may collect the following types of information:
Personal Information
Full Name
Parent/Guardian name (Where applicable)
Email Address
Mobile Number
Date of Birth
Educational Information
Course/Program/Training Preferences
City/State/Country
Any information voluntarily provided through forms or communication
Payment Information
Payments are processed securely through authorized third-party gateways. We do not share your debit card, credit card, UPI PIN, banking credentials or other sensitive payment information on our service.
Technical Information
When you visit our website, we may automatically collect -
IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Cookies and Similar Technologies
How We Use Your Information
Your information may be used to:
Process Enrollments
Conduct Demo Sessions
Deliver Online Learning Programs
Personalize your learning experience
Communicate regarding classes, schedules and updates
Process Payments
Respond to enquiries and support requests
Improve our website and services
Conduct assessments and issue certificates
Comply with legal obligations
Cookies
Our website may use cookies to improve user experience, remember preferences, analyze website traffic and enhance website performance.
You may disable cookies through your browser settings; however, certain website features may not function properly.
Information Sharing
We respect your privacy. We do not sell, rent or trade your personal information. Your information may be shared only with -
1. Trusted service providers assisting in delivering our services
2. Payment gateway providers for payment processing
3. Government or Legal authorities when required by applicable law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or destruction. While we strive to maintain high security standards, no method of internet transmission or electronic storage is completely secure.
Online Classes
Our courses/programs/trainings are conducted through online platforms such as Google Meet, Zoom, Discord or other authorized communication platforms.
Learners are expected to maintain appropriate conduct during online sessions. Sessions may be monitored or recorded for quality assurance, training, safety, or academic purposes where applicable.
Children's Privacy
For learners below the applicable age of consent, enrollment and participation should be completed with the knowledge and consent of a parent or legal guardian. We encourage parents and guardians to supervise children's online learning activities.
Third - Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites. Users are encouraged to review the respective privacy policies before sharing personal information.
Your Rights
Depending on applicable laws, you may have the right to -
1. Access your personal information
2. Request correction of inaccurate information
3. Request deletion of your personal information (subject to legal obligations)
4. Withdraw consent where applicable
5. Raise concerns regarding data processing
To exercise these rights, please contact us using the details provided below.
Data Retention
We retain personal information only for as long as necessary to:
1. Provide our educational services
2. Maintain academic records
3. Meet legal and regulatory obligations
4. Resolve disputes and enforce agreements
Changes to this Privacy Policy
We reserve the right to update or modify this privacy policy at any time. Any changes will become effective immediately upon publication on this website. We encourage users to review this page periodically.
Terms & Conditions
Effective from the date of 15th July, 2026.
Welcome to The Learning Haven. By accessing our website or enrolling in any of our programs, you agree to these terms & conditions.
Eligibility
Our programs are open to learners of all eligible age groups. For minors, enrollment must be completed by or with the consent of a parent or legal guardian.
Enrollment
Enrollment is confirmed only after successful payment. The Learning Haven reserves the right to accept or decline enrollments.
Online Classes
All sessions are conducted online through approved platforms. Learners are expected to -
1. Join class on scheduled time
2. Maintain respectful behavior
3. Participate actively
4. Avoid disruptive conduct
The Learning Haven reserves the right to suspend or terminate access for repeated misconduct.
Intellectual Property
All course materials, presentations, worksheets, videos, recordings are the intellectual property of The Learning Haven unless otherwise stated. They are provided for personal learning only and may not be copied, distributed, shared, sold or used commercially without prior written permission.
Limitation of Liability
While we strive to provide high quality training, learning outcomes depend on each learner's participation, practice, commitment and individual circumstances. We do not guarantee specific academic, employment or career outcomes.
Changes
The Learning Haven may update these Terms & Conditions at anytime. Continued use of our website or services constitutes acceptance of the updated terms.
Refund & Cancellation Policy
Demo Sessions
Free demo sessions are non-transferable and subject to availability
Course/Program/Training Fees
Fees paid for enrolled programs are generally non-refundable. Once classes have commenced, except where required by applicable Law or where The Learning Haven approves a refund under exceptional circumstances.
Cancellation by Learner
If a learner wishes to discontinue before the course begins, they should contact us promptly. Any refund, if approved, will be evaluated on a case-by-case basis.
Cancellation by The Learning Haven
If a program is cancelled by The Learning Haven, eligible learners may be offered -
1. A full refund, or
2. Transfer to another suitable batch or program
Processing Time
Approved refunds will generally be processed within 45 business days.
Cookie Policy
The Learning Haven uses cookies and similar technologies to -
1. Improve website performance
2. Remember user preferences
3. Analyze website traffic
4. Enhance user experience
Users can manage or disable cookies through their browser settings, although some website features may not function as intended.
Disclaimer
The information on this website is provided for general education and informational purposes only. The Learning Haven makes reasonable efforts to keep content accurate and up to date' but does not guarantee that all information will always be complete, accurate or current.
Course participation does not guarantee specific academic results, job placements, promotions, interview success or other outcomes. Individual results vary based on effort, attendance, practice and other factors.
Service Delivery Policy
The Learning Haven provides online educational and skill development services.
Delivery of Services
1. Live online sessions are conducted according to the agreed schedule
2. Learning materials are shared digitally where applicable
3. Currently, we do not offer any recorded content
4. Access to services begins only after enrollment confirmation and successful course/program/training payment.
5. After confirmation of enrollment, 7-10 days of time period is taken to deliver service as customization of programs is needed to be done in order to deliver a smooth service.
Payment Policy
Payments can be made through approved payment methods offered on our website or communicated by The Learning Haven.
Payment Terms
1. Full payment must be paid to successfully enroll in our programs
2. The Learning Haven accepts payment made by Debit Card, Credit Card, UPI and Internet banking.
3. A payment confirmation will be shared after successful processing.
Payment are processed securely through authorized third-party payment gateways. We do not store your debit card, credit card, UPI PIN, banking credentials or other sensitive payment information on our servers.
Learner Code of Conduct
All learners are expected to-
1. Treat teacher/trainers and fellow learners with respect
2. Use appropriate language during sessions
3. Maintain academic honesty
4. Attend classes punctually
5. Participate actively
6. Avoid recording, sharing or disturbing classes or learning materials without written permission.
7. Follow teacher/trainer instruction during sessions
Repeated violations may result in suspension or termination of access.
Grievance Redressal Policy
The Learning Haven is committed to resolving concerns fairly and promptly.
Learners or parents may contact us regarding:
1. Course/Program/Training/subject related issues
2. Teacher/Trainer concerns
3. Payment matters
4. Technical difficulties
5. General Feedback
We aim to acknowledge grievances within 3 business days and work towards resolving them as quickly as reasonably possible.
Contact:
Email: connect@thelearninghaven.online
Copyright & Intellectual Property Policy
All website content, course materials, presentations, worksheets, logos, graphics, designs, videos and other educational resources are protected by applicable intellectual property laws.
Users may not:
1. Copy or reproduce materials
2. Share course resources publicly
3. Upload materials to other platforms
4. Sell or redistribute content
5. Use our branding or content for commercial purposes without written permission
Unauthorized use may result in legal action where appropriate.
Accessibility Statement
The Learning Haven strives to make its website and online learning services accessible to as many users as reasonably possible.
We are committed to improving accessibility and welcome feedback from users who encounters barriers while using our website or services.
If you experience accessibility issues, please contact us:
Email: connect@thelearninghaven.online